Testimonials Articles

Heat Pump Maintenance in Statesville, NC, ST 28677

October 22, 2022

“Just wanted to comment on the service call we received 10/21. Very impressed with the young man performing our service and his level of HVAC knowledge. I’m sorry I cannot remember the name of the other gentleman with him, but he was in training and Andy took the time to teach him as they were…

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Air Conditioner Repair in Huntersville, NC, ST 28078

August 5, 2022

“Andy has consistently provided great service for the commercial HVAC units at our business. Along with being polite and on time for appointments, he is extremely thorough in his work. Recently we had an AC issue on a very hot day. Andy went out of his way in the very early morning to make sure…

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Gas Furnace Maintenance in Statesville, NC 28625

February 1, 2022

“Thank you for the professional service men that always come and the excellent work they do on both our heating and air conditioning. Thank you for the office staff who call us on the phone and make arrangments for our needs. Your company is the best, we always recommend you to others. Faithfully, Cinder Carroll…

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Heat Pump Replacement in Other, NC 28678

April 29, 2021

“The Dairy Bar in Stony Point has been with Griffin heat & Air ever since we opened in 1975 they always have done excellent work. We just put in a new system and a splitter system for the kitchen. They did a great job putting both systems in. We love it. And fast service. And…

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Heat Pump Installation in Troutman, NC, 28166-8646

April 15, 2021

“Excellence, professionalism, quality work and exceptional customer service emanate from the top. John Hicks owns Griffin HVAC and his team exemplifies these attributes. Griffin installed our Carrier heat pump 18+ years ago and maintained it 2x annually.They just installed the top of the line Carrier in our home. The entire process went smoothly from educating…

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Other Repair in Statesville, NC, 28625

January 29, 2021

“Brandon Roseman was very professional in the conduct of his service call. He explained what he thought my problem was and why, then offered various solutions. He then proceeded fixed the problem in a timely and cost efficient manner.”

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Other Replacement in Statesville, NC 28677

May 27, 2020

“I have been a Griffin customer for many years. They put a new unit in my home when I purchased it 20 years ago. Through the years, I have maintained a service agreement with them and cannot say enough positive things about this company. Although my heat and air unit was still working perfectly I…

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Gas Furnace Replacement in Catawba, NC 28032

February 28, 2020

“Extremely pleased with everything from quote to follow up. Very reasonable and excellent response and service. Have recommended to many friends and neighbors which is how I found this company. Sorry I did not know about them sooner! The absolute best I have found.”

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Heat Pump Installation in Mooresville, NC 28115

November 7, 2019

“Very professional, high quality work and efficient installation. Great experience from initial site visit to develop the estimate/proposal to final installation.”

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Heat Pump Installation in Statesville, NC 28677

October 17, 2019

“Very happy with service”

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Heat Pump Installation in Statesville, NC 28677

October 15, 2019

“Did a great job. Very polite. Willing to help in any way.”

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Heat Pump Repair in Taylorsville, NC 28636

July 22, 2019

“After speaking to Andy on the phone, he arrived right when he said he would, from the handshake introduction and greeting on the porch I was impressed. He was very polite, well dressed, clean. After showing him the heat pump he went to work, found our problem very quick, he discussed it with me, gave…

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Air Conditioner Maintenance in Statesville, NC 28625

December 4, 2018

“Extremely happy with G H/A. Been using them for years in Statesville to maintain 3 units in my home. If there is a need or big issue I just call in and it gets done. Patricia gets a sched set quick and I dont have to worry about it. Have had several diff service personnel…

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Heat Pump Repair in Taylorsville, NC 28681

November 29, 2018

“Yesterday morning I got up to a cold house It was 56 degrees and I am a cold natured person to begin with. I was freezing !! I called the office and Patricia said they would get to me ASAP. This morning Dante came and figured out my problem. He got the parts I needed…

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Oil Furnace Maintenance in Scotts, NC 28678

November 27, 2018

“Griffin really responded to my mom’s furnace concerns. Went above and beyond to find a way to help.”

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Air Conditioner Maintenance in Statesville, NC 28625

October 19, 2018

“Tim Pennel sold me the AC and furnace unit last year. All the guys that installed it were professional, friendly, super efficient! Adrian serviced the unit today. All staff here is soooo polite, professional, timely, just so nice to deal with! Highly recommend every staff there! Office staff are on top of everything as well,…

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Air Conditioner Maintenance in Mocksville, NC 27028

October 10, 2018

“We had a new system put in last year and were just due for a maintenance check. Dante came out today to service our system. What a great guy! He was thorough, friendly, helpful, and professional. I appreciate the way he explained everything he did and the tips he gave for keeping our unit in…

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Air Conditioner Replacement in Statesville, NC 28625

October 4, 2018

“Dante changed a cord that was broken in our house air conditioning unit very quick and efficient. He was very respectful while doing his job as well as being good company around our family.”

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Heat Pump Repair in Taylorsville, NC 28681

July 25, 2018

“Mr. Dante Mack was professional, courteous, respectful, and knowledgeable about the unit. I appreciated his positive attitude, patience while trouble shooting and answering questions. I was concerned about who to call when my unit went out. Let's just say you have a new customer. Iris”

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Air Conditioner Repair in Statesville, NC 28625

July 12, 2018

“Mr. Mack was patient and understanding. He listened to our description of the problem and his due diligence led him to the source of the issue, with our AC unit. Mr. Mack was respectful and very knowledgeable about the units. I appreciate his hard work today and dedication, to serving his customers with such a…

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Air Conditioner Repair in Statesville, NC 28625

July 10, 2018

“Great company!!”

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Air Conditioner Maintenance in Statesville, NC 28625

July 5, 2018

“I thought the unit needed some sort of maintenance because the temp in the house was above normal in the afternoon so i call Griffin because they installed the unit. Dante showed up and went right to work after he introduced himself. After he did a thorough check on the unit he checked the inside.…

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Air Conditioner Repair in Statesville, NC 28677

May 16, 2018

“I am a property manager for a group home in Statesville. The air stopped working in the group home in the late evening of Sat., May 12th. I called Griffin and requested emergency services as there are several individuals at the group home that are oxygen dependent at night and the heat is a negative…

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Air Conditioner Repair in Statesville, NC 28625

May 14, 2018

“Sunday morningwith temps going into the 90s my ac was blowing at 80 degrees Dante showed up and was one of the most professional and knowledgeable techs i have ever met ! He first thought we had a blockage in the system but after serching deeper he traced it back to a broken wire in…

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Air Conditioner Repair in Statesville, NC 28677

May 14, 2018

“My air conditioner would not work and of course it was a weekend with temps in the 90's. Dante came within the hour and was polite, professional, and got my air back on…yeaaaaa! Thank you for such prompt service and knowledgeable service.”

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Air Conditioner Maintenance in Statesville, NC 28677

April 18, 2018

“Dante provided exceptional service today on my ac/heating unit. Based on today’s service I will recommend Griffin Heating and Air to all of my friends and family. Thank you Griffin for employing quality people like Dante .”

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Air Conditioner Repair in Statesville, NC 28625

March 14, 2018

“The whole staff has been great to my family helping us out of a really Hot summer with no air conditioner for almost 2 months! We were struggling and they worked with us. We have used Griffin for the past 10 years with excellent results! Thank you also Hannah the office manager for the best…

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Whole House Humidifier Replacement in Union Grove, NC 28660

January 25, 2018

“I wanted to put into “print” my feelings about the company and its customer service. First off, Patricia is the perfect “voice” for the company. She makes a very good first impression over the phone. Not just her voice, but her people skills become readily apparent. As for Steve, even though I pestered him a…

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Air Conditioner Maintenance in Huntersville, NC 28078

November 20, 2017

“This is the second time this month that Tyler has been to our son's townhouse. He is always on time and takes special care to not bring any dirt or debris into the house. His estimate was very thorough. He went over it before making any of the suggested repairs. Very pleased with his work…

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HVAC Service in Troutman, NC 28166

October 25, 2017

“Our son is buying a house in Huntersville. Tyler came out to inspect the entire HVAC system. He was extremely thorough, took pictures of items he felt we should be aware of and explained the hows and whys of his comments.”

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Good Work, Competent and Pleasant Personnel

July 24, 2017

Replaced system in very old house. Good work, competent and pleasant personnel. System works great and was installed quickly and efficiently. – Satisfied Customer

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Impressed with Customer Service and Quick Response for Heat Pump Repair

July 24, 2017

Heating and cooling comfort care is what Griffin Heating and Cooling is all about! The thing that was best for me was their customer service. I was impressed with their quick response when my heat pump was not working and my air temperature was at 95 degrees in the house. They rescued me and my…

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Fair Prices, Great System Engineering, and an Excellent Crew

July 24, 2017

A great company to work with! Fair prices, great system engineering, and an excellent crew. I put a major challenge to Griffin to find a way to come up with a new hot water heating and HVAC system that would free up more room in the attic for a new room. We also wanted to…

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Grateful for Excellent Service

July 24, 2017

I am very grateful for the excellent service Griffin provided for my old unit. She is on her last leg, but Griffin pulled her from the ashes to keep me warm this winter. They are professional, timely, understanding, and honest – characteristics that are hard to come by these days. I can’t thank them enough…

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